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CAREERS

At LINK we live our core values. They guide how we work both together and with our partners.

Open-minded

Through a journalistic approach to research we challenge bias and validate assumptions to ensure realistic solutions. 

Joyous

Where's the fun in taking yourself too seriously? We show up with a bit of joy (and a lot of humor) every day... after coffee.  

Human-centered

We build camaraderie and partnerships among ourselves and with clients—people are key to solving problems.

Multi-faceted

We excel at tapping into both sides of the brain. Visual prototyping helps us work across disciplines to figure it out together.

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LINK Benefits

  • Monthly internet/cell phone stipend

  • Monthly Healthcare employee premium reimbursement

  • Short Term Disability Insurance

  • 401K with employer contribution of up to 4%

  • 11 Federal Holidays per year 

  • 20 days of Paid Time Off (PTO) per year, which is broken into 15 days of vacation/sick/personal days, and 5 days “Holiday Time Off(HTO)” spanning Christmas through New Years

  • Participation in annual bonus plan

  • LINK Technology package

#teamLINK might be a great fit for you if...

  • You're motivated to solve challenges and deliver on business goals

  • You like coffee and believe that laughter is the best medicine

  • You’re an excellent written and verbal communicator

  • You want to work with creative and passionate people, who love their pets

  • You can juggle multiple projects at once while maintaining accuracy and attention to detail

  • You can balance working independently and with teams to produce high-quality work

  • You're comfortable working in a fast paced environment

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Join the Joy

Ready to discover a role at LINK that matches your strengths and experiences? Dive in to explore different job types below and see what brings you joy. Each role offers unique challenges and opportunities to make an impact—so find the one that feels like you.
Information Designer

Location: San Diego, CA – with on-site requirements at a government facility

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

LINK is actively seeking an Information Designer to join our dynamic team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will be responsible for translating concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to effectively convey both quantitative data and abstract ideas in print and digital formats.

This is an exciting opportunity for a creative professional to apply human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions. You will work closely with both internal teams and clients to understand their needs, develop intuitive information hierarchies, and create designs that support their goals.

Qualifications: 

  • Active Clearance: Secret or Top Secret strongly preferred 
  • Bachelor of Arts in Graphic Design, UX Design, Visual Journalism, Visual Communications, or a related field
  • 5-10 years of experience in graphic design or a related role
  • Strong expertise in information design, with a passion for creating visual stories and working with data to deliver impactful solutions
  • Well-versed in a variety of design areas (e.g., experience design, brand development, information design, graphic design) to propose and develop the best solutions for each project
  • Highly motivated to solve end-user challenges, meet stakeholder needs, and achieve business goals
  • Exceptional organizational skills, able to manage multiple projects simultaneously while maintaining accuracy and attention to detail
  • Capable of meeting deadlines and adapting to changing requirements
  • Comfortable navigating ambiguity and able to lead clients and teams to clarity around requirements
  • A bias towards positivity, openness and supporting others

Responsibilities:

  • Collaborate with our strategy team to understand our client’s challenges and the respective solution, then co-create effective visual products to convey it all to the appropriate audience
  • Motivated to solve end-user challenges, deliver on business goals and client outcomes.
  • Be comfortable with complexity and collaborating with both internal and external teams to visually prototype in real time
  • Push the needle to use design to solve real organizational, consumer, technical, warfighter or taxpayer problems
  • Create infographics, charts, diagrams, presentations, and other visual products to convey both quantitative data and abstract concepts for use in print and digital formats
  • Develop and design intelligible information hierarchies and frameworks that support information navigability, understanding and retention
  • Design branding schemes or adhere to existing guidelines to create a consistent look and feel unique to individual clients
  • Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
  • Mentor and delegate junior designers and work as a team to manage project deadlines and workload
  • Bring curiosity, creativity and an open mind to every challenge
  • Write scripts, compose storyboards, cut audio-tracks, and create motion graphics (preferred, not required)

Work Schedule:

  • Full time, 40 hours per week
  • On-site requirements at a government facility
  • Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary
We're committed to offering competitive compensation. While the salary range for this position is $80,000-$90,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

  • $100 monthly internet/cell phone stipend
  • Healthcare reimbursement up to $450/month for the individual employee premium
  • Company-paid Short Term Disability Insurance
  • 401K with employer contribution of up to 4%
  • 11 Federal Holidays per year 
  • 15 days of Paid Time Off (PTO) per year 
  • Paid Holiday Time Off (Christmas Eve through the New Year) 
  • Annual bonus plan participation
  • Annual profit sharing participation
  • $2000 Learning & Development reimbursement program
  • Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Senior Design Strategist

Location: San Diego, CA – with on-site requirements at a government facility.

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity:

LINK is actively seeking a Senior Design Strategist to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives.

This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results.

Qualifications: 

  • Active Clearance: Secret or Top Secret strongly preferred 
  • 10+ years of experience in design strategy or related roles
  • Bachelor's degree in Design, Communication, Sociology/Psychology, or related fields
  • Expertise in human-centered design and design thinking methodologies, with a proven ability to transform data into impactful visual stories
  • Extensive experience in various design areas (e.g., service design, experience design, brand development, information design, graphic design) and able to propose the best solutions for each project
  • Proficient in designing and facilitating design thinking and interactive research sessions with executive leaders and their teams
  • Strong written and verbal communication skills, with the ability to collaborate effectively with clients and cross-functional teams

Responsibilities:

  • Advancing Human-Centered Design (HCD) by leading client meetings and visioning sessions
  • Designing and facilitating HCD workshops and research activities, including primary research mechanisms
  • Conducting primary and secondary research with a high level of journalistic standards
  • Synthesizing quantitative and qualitative data
  • Uncovering and framing key problems
  • Developing actionable insights and identifying content, hierarchies, and visual concepts for storytelling products
  • Leading and supporting the visual prototyping process
  • Translating ideas into compelling solutions and visual stories
  • Collaborating with the design team to create infographics, charts, diagrams, presentations, and other visual products for both print and digital formats
  • Capturing client requirements, missions, visions, goals, and KPIs/OKRs
  • Building and maintaining strong client relationships
  • Working iteratively by proactively seeking feedback from internal teams and clients to enhance solutions
  • Managing project deadlines and balancing workloads effectively

Work Schedule:

  • Full time, 40 hours per week
  • On-site requirements at a government facility
  • Some travel required to attend relevant events and conferences, and participate in LINK team events 

Salary
We're committed to offering competitive compensation. While the salary range for this position is $130,000- $165,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

  • $100 monthly internet/cell phone stipend
  • Healthcare reimbursement up to $450/month for the individual employee premium
  • Company-paid Short Term Disability Insurance
  • 401K with employer contribution of up to 4%
  • 11 Federal Holidays per year 
  • 15 days of Paid Time Off (PTO) per year 
  • Paid Holiday Time Off (Christmas Eve through the New Year) 
  • Annual bonus plan participation
  • Annual profit sharing participation
  • $2,000 Learning and Development program reimbursement
  • Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Strategist

Location: San Diego, CA – with on-site requirements at a government facility

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. 

Let us be your partners in change.

About the Opportunity: 

LINK is looking for a Strategist with a strong background in Communications or Public Affairs to join our dynamic team. Working under the direction of the Director of Strategy, you will interface directly with clients to understand their unique challenges, provide consultative strategies and executive-level solutions, distill narratives from client-provided content, and collaborate with the creative team to execute visual products that align with the client’s brand, industry, and culture.

In this role, you will work with colleagues across the organization to uncover meaningful insights, build game-changing strategies, and deliver tailored solutions. Your expertise in Strategic Communications will play a pivotal role in driving LINK's business growth and delivering high-quality, client-focused outcomes.

The ideal candidate will have extensive experience working directly with clients, extracting key insights, and leading collaborative initiatives to achieve impactful results. This is an exciting opportunity to bring together creative and strategic expertise to contribute to LINK’s continued success.

Qualifications: 

  • Active Clearance: Secret or Top Secret strongly preferred
  • Bachelor’s degree in Journalism, Communication, English, or a related field
  • 5-10 years of experience in strategic communication, public affairs, or a similar role
  • Strong creative design and execution skills to achieve customer objectives through design
  • Ability to build and maintain robust client relationships and foster positive interpersonal connections
  • Interest in visual storytelling, including data visualization and conceptualizing abstract ideas
  • Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining a strong focus on accuracy and attention to detail
    Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner

Responsibilities:

  • Collaborate directly with clients to understand their challenges and the respective solution, then co-create effective products to convey it all to the appropriate audience
  • In partnership with the Director of Strategy, elevate content artifacts and demonstrate thought leadership to the team around quality standards and deliverables from a content lens
  • Translate ideas into compelling campaigns, solutions, stories
  • Capture client requirements, missions, visions, goals, and KPIs/OKRs
  • Help design and develop effective meetings and workshops to co-create solutions with clients and gather content
  • Perform primary and secondary research with a high level of journalistic standards 
  • Work iteratively by proactively asking for feedback from internal partners and clients to incrementally improve solutions
  • Manage multiple projects, organizing assignments, tracking progress, and ensuring deliverables meet financial and quality standards.

Work Schedule:

  • Full time, 40 hours per week
  • On-site requirements at a government facility
  • Some travel required to attend relevant events and conferences, and participate in LINK team events

Salary
We're committed to offering competitive compensation. While the salary range for this position is $115,000-$130,000, your final offer may be adjusted based on factors like experience and location.

Benefits:

  • $100 monthly internet/cell phone stipend
  • Healthcare reimbursement up to $450/month for the individual employee premium
  • Company-paid Short Term Disability Insurance
  • 401K with employer contribution of up to 4%
  • 11 Federal Holidays per year 
  • 15 days of Paid Time Off (PTO) per year 
  • Paid Holiday Time Off (Christmas Eve through the New Year) 
  • Annual bonus plan participation
  • Annual profit sharing participation
  • Up to $2,000 Learning and Development program reimbursement, pro rated based on start date
  • Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard 

EOE

Talent Community at LINK – Stay Connected

Join our Talent Community to be the first to hear about relevant roles and exciting new opportunities as LINK continues to grow. We’ll keep your experience in mind and reach out when positions that align with your background and interests open. 

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